General FAQs
Q. Will The Bourse run on a Mac?
A. Currently, there isn't a Mac version of The Bourse. However,
The Bourse can be run on a Mac using a Windows emulation program such as Virtual
PC.
Q. What is the difference between snapshot screen updates and dynamic screen
updates?
A. Customers on plans that offer dynamic screen updates obtain
a continuous stream of data from the Bourse Data System. This means that the data
in each view is continually updated in front of them, whilst they are using the
Bourse.
Plans that offer snapshot screen updates allow customers to obtain snapshots of
live market data from the Bourse Data System. Customers need to request current
data each time they wish to update a screen (usually by clicking on the Request
button). Excess usage charges can apply.
There are no extra charges for dynamically updated data and the number of screen
updates is unlimited. Contact our Customer Care Team
if you would like information about how you can upgrade your subscription to have
dynamic data.
Q. How much historical data do I get with The Bourse?
A. When you subscribe to Bourse Data you have access to approximately
10 years worth of historical security data. This applies to charts and price history
(end of day downloading). If you require more data, the
Bourse Historical Data CD is available for purchase.
Q. What charting features does The Bourse have?
A. All the most popular chart types are available, including Candlestick,
OHLC, HLC, Line, Overlay, Common Base, Point and Figure, Three Line Break and Cycle
Price Line charts.
Charts can be displayed in Logarithmic Scale or Arithmetic/Linear Scale.
Chart periods can be set to Daily, Weekly or Monthly. Intraday and Tick charts are
also available for customers on Dynamic services such as the Bourse Trader.
A comprehensive range of technical indicators are provided, including ADXR, Bear
Power, Bollinger Bands, Bull Power, Commodity Channel Index, Cstats (Stochastic),
D+/D-, Directional Movement Index (DMI), Ease of Movement, Envelopes, Estrangement,
Exponential Moving Average, Force Index, Fourier Analysis, Holy Grail, Lognormal
Volatility, MACD, Mass Index, Momentum, Money Flow Index, Moving Average, Negative
Volume Index, On Balance Volume, Parabolic SAR, Positive Volume Index, Price Oscillator,
Price Volume Trend, Rate of Change, Relative Strength Index, Variable Accumulation
/ Distribution, Variable Accumulation Oscillator, Volatility (ATR), Volatility System,
Volume, Weighted Moving Average, and Williams Percentage R.
Useful chart tools are also provided, including trend/support tools (Linear Regression,
Measurement Tool, Parallel Lines, Support Line, and Trend Line), drawing tools (%R
Arc, %R Graph, %R Tabular, Gann Rays, Ellipse, Fibonacci, Rectangle, and Text Tool)
and editing tools (Chart Compression and Expansion, Cross Bar, Eraser, Move Tool).
Q. Do I get access to overseas markets, such as Dow Jones and NASDAQ?
A. End of day international data is available in world summary
screens, charts and watch lists.
Q. How many stocks can I view on my watch list? How many watch lists can I have?
A. You are able to view up to 200 stocks on a single watch list.
You can construct as many watch lists as you like.
Q. How many windows can I have open within The Bourse?
A. All Bourse subscription plans offer a maximum of twelve screens opened at any
one time. Customers on Dynamic Data plans can upgrade their subscription to include
up to 20 screens for free by contacting our Customer Care Team.
Q. Can I export data from The Bourse into other systems?
A. Yes, you can export text-based data from The Bourse to be used
in other systems using the Data Converter that can be found under the File menu
and choosing the Export submenu. Read the software help for instructions.
Q. Can I get Tick History?
A. Yes. For customers on the dynamic Bourse services (such as the
Bourse Dynamic Data), tick history is available through the Securities menu. Customers
on snapshot Bourse services (such as the Bourse Delayed Data) cannot obtain tick
history dynamically, but can obtain tick history data using the Market Depth view.
Contact our Customer Care Team if you would like information about how you can upgrade
your subscription to activate dynamic data.
Q. Is there an alarm feature in The Bourse?
A. Yes, on certain subscription plans. View the Comparison Table
to compare subscription plans. The alarms feature is a powerful tool that sets the
Bourse to watch your securities for you while you are connected to the Bourse Data
System. The Bourse will sound an alarm (or flash an event notification) when any
conditions you have specified are met. For example, you might set The Bourse to
alert you when the price for a particular security rises by a certain amount or
a large volume of the security has been traded.
Q. Is there a search facility within The Bourse?
A. Yes. The Bourse has two sophisticated search facilities. One
provides multiple ways of determining the complete name, symbol (code) and exchange
of a security. The other facility searches for any items in stock market or financial
news that interest you.
Q. What does Classical MDI mean?
A. This is the Multiple-Document Interface (MDI) used in Microsoft
Windows. It means the windows within your Bourse application behave like other Windows
applications - In MDI mode, you can cascade, tile re-size and close your Bourse
windows.
Q. Why are some of the icons on my toolbar greyed out?
A. Some icons are specific to certain windows eg. The Trend line
icon will only appear active if the Chart window is active.
Technical FAQs
Q. Why do I see a "Not Connected" Message?
A. The not connected message is usually coupled with another message,
which will provide more information as to the reason you cannot connect.
These are listed below
"Connect Failed"
This message will usually appear if there is a firewall or proxy server on your
PC/network blocking either The Bourse program (bda6.exe) or the port that we use
to send data (8372).
"Hostname Resolution Failed"
This message will usually appear if there is an issue with your Internet connection/Internet
Service Provider or Firewall.
"Access Denied"
This message will usually appear when a username or password has been entered incorrectly.
It may also appear if your Bourse account is already logged into The Bourse software
on another PC.
Q. Why am I missing today's data on my chart?
A. If the market has opened, the most likely reason that you are
not getting the current day's data is because you are not logged into The Bourse
(See: Connection).
Q. Why do my charts only go up to a certain date?
A. There can be a few reasons for this. The stock may not have
traded since the last date on your chart. Also, your time and date settings on your
PC may be incorrect which will affect the chart.
Q. There appear to be gaps in my charts - what should I do?
A. If there are gaps in a particular chart, close the chart then
click on the Chart menu and select the Data Maintenance submenu, then select Clear
Daily Code. In the window that appears, enter the symbol for the particular security
that has a gap in the data, and then click OK. You will now need to re-request the
chart data for that security. If this does not fix the problem, call our friendly
Customer Care Team on 1300 363 766.
Q. How do I save a watchlist?
A. Simply follow the steps below:
- Shut down The Bourse.
- Right click on The Bourse icon on your desktop. In the menu, left click on “Properties”.
- In “The Bourse Properties” window, left click
on the “Find Target” button (“Open File Containing”
for Vista customers).
- This will open “TheBourse6” folder. Here, open the
“Bin” folder.
- Rename any watchlist file you would like to keep, e.g. v6.8.3_SAMPLE_TOP100.wcl.
All watchlist files must end in .wcl
- Rename any indicator style file you would like to keep e.g. v6.8.3_Volume.sty. All
indicator style files must end in .sty
Q. Why are the current month’s contracts not appearing
on my options screen?
A. On the day of expiry, the current options contracts will move
to the bottom of the options list.