Should you have any issues using your Bourse software, we recommend the following steps for resolving your issue as quickly as possible:

If you have an issue with obtaining market data or accessing the Bourse Data system, check the online System Status page. This page shows the status of services provided within The Bourse software. Please check this page before contacting our Technical Support team about system status issues.

Check our frequently asked questions page – the chances are someone has asked your question before!

Watch our Online Tutorial videos which provide you with in depth instructions and step-by-step examples of how to use The Bourse.

Learn about the Australian share market and how to improve your trading and investing with our live and interactive webinars.

If you should have any queries that cannot be resolved by using the steps above, email Customer Care Team. Provide as much detail as you can about the issue you’re experiencing and our team will respond with a solution. With our rapid turn-around time, this is often the best way to resolve detailed issues quickly.

If you are still experiencing problems, please don't hesitate to give us a call.